Frequently Asked Questions 

Welcome to the Vensonic FAQ section. Here you’ll find answers to our most common questions to help you shop with confidence.

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Do you offer international shipping?

Yes, we ship worldwide. Shipping times vary depending on your location.

How long does delivery take?

Most orders arrive within 5–15 business days depending on your region.

How can I track my order?

Once your order ships, you’ll receive a confirmation email with your tracking number.

What if my package is delayed?

Delays can happen due to customs or carrier issues. We recommend allowing a few extra days.

What is your return policy?

We offer a 30-day return period. Items must be unused and in original packaging.

How do I request a refund?

Contact us with your order details, and our team will assist you with the refund process.

Are your products safe for children?

Yes, our products are designed with safety in mind and meet all required standards.

Do you offer discounts or promotions?

Yes! We regularly run promotions. Join our email list to stay updated.

How can I contact customer support?

You can reach us anytime at support@vensonic.com for assistance.